What you'll be doing

As a Community Liaison Officer, you will have the following accountabilities:

• Communicating effectively with a wide range of stakeholder groups to
  ensure positive relationships and smooth operational delivery of the project.


• Translating technical project information into clear and concise
  communication messaging to support effective communications with the
  public.


• Producing high quality communications collateral over a range of channels
  including flyers, newsletters, meetings, letters, radio advertisements and
  social media.


• Providing detailed monthly reports for client reporting and monthly meetings
  and conducting trend analysis and look-ahead planning.


• Recording, responding to, and closing out all contact with the project team
  from external stakeholders, ensuring compliance with the projects response
  rate targets and reporting back all correspondence to promote a culture of
  continuous improvement.


• Planning, managing, and delivering meetings and events to promote the
  works and share key updates.


• Supporting project teams to create and distribute project newsletters and
  updates to local community.


• Promoting the successes of our project teams’ social impact through
  creating case studies, good news articles and promoting successes internal
  and external.


• Working with the Social Impact team to engage with local schools,
  community groups and employability partners to deliver against our
  community benefit commitments and leave a lasting positive legacy

Who we're looking for

• A genuine passion for making a difference and supporting the
  positive legacy of the A9 Dualling programme.


• An awareness of the 'Social Impact' landscape in Scotland including
  Community Benefits legislation, Community Wealth Building, the
  National Performance Framework, and the ethos of socially
  sustainable development


• Excellent communication and planning skills and the ability to 'get
  things done' on projects that often have multiple interested
  stakeholders


• Experience of working in a community facing role is essential


• Previous experience of a similar role is desirable but not essential


• Strong IT skills across the Microsoft suite and comfortable learning
  about and working with new and evolving digital tools for reporting of
  outcomes


• Experience with Adobe software (InDesign. Illustrator, etc) desirable
  but not essential


• Full Driving License

Why work for us

Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.

Why join us?

As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:

- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…

About us

From Dunfermline’s tramways in 1909 to highland hospitals today, Balfour Beatty has been trusted for over a century to deliver the complex and critical infrastructure and iconic buildings Scotland relies on.

We have the people, knowledge and experience to safely deliver projects right first time, maximising value for money and ensuring a positive social impact and inclusive economic growth for local communities.

Our award-winning sustainable projects, including active travel, Passivhaus and retrofit, demonstrate our commitment to supporting Scotland’s transition towards net zero in the built environment.

Diversity and inclusion

At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion

To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.

As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/

We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all.  If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com